FAQ page for cleaning service

WeClean4U Help

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Most questions can be answered instantly and if you can't find the one that is important for you, please use our contact page.


You may want to know about

Outstanding quality is philosophy of our company. Every employee is professional and also has a great personality.

Customer oriented: meet individual needs, flexible schedule, follow-up on service, quick response on requests.

Providing all cleaning supplies and equipment.

Locally owned and operated where the reputation of the company is very important.

Yes, we are! WeClean4U Inc. carries liability insurance for our customers and all of our staff members are also covered individually.

The cleaners are very careful but an accident could happen and in such event please let us know as soon as possible to resolve the issue.

Pricing and payment

Charges vary with service type

WeClean4U Inc. does charge a flat fee for the property based on its size (number of bedrooms, bathrooms, size of living area, kitchen and so on).

The best option when our manager comes for a free estimation and works on details of your desired service that drives the final price, for example: some areas shouldn't be served or how often to take care about the basement comparing to the rest of the house.

The company charges per hour and per cleaner for one-time services.

Absolutely no hidden fees! Additional charges may apply for special request service and upon agreement of both parties.

WeClean4U accepts Cash, Cheques, PayPal, or eTransfer.


Changes in service

WeClean4U will contact you prior to that day in a timely manner to re-schedule your service for the day the suits you.

Sometimes unexpected things come up and we are here to help you cancel or re-schedule the cleaning. We require a minimum of 24 hours notice to cancel or reschedule a cleaning service.


Something else you need to know

We try our best to send the same cleaners every time. In case of illness or emergency when the team can't make it for any reason, we will send another team.

Yes, absolutely! Just let us know about your preferences and we can accommodate your requests.

The contract agreement is required only for the office cleaning services!